Privacy policy
What we collect, why, how long we keep it, and your rights.
Who we are
LLS Security Protection Ltd (company number 16300874, registered in England and Wales, registered office 225 Moor Lane, Chessington, KT9 2AB) is the data controller for this website and for the personal data we hold about clients, officers and applicants. Contact: info@llsprotection.co.uk, 020 3411 1687.
What we collect and why
| Who | What | Why | Lawful basis | Kept for |
|---|---|---|---|---|
| Enquirers | Name, business, email, phone, venue, dates, message | To reply to your enquiry and quote the job | Steps before a contract | 12 months after the last contact |
| Clients and their contacts | Name, role, email, phone, venue addresses, booking history, portal login | To run the cover you've booked, invoice it and give you the Cover Board | Contract | Duration of the relationship, then 6 years for accounting records |
| Officers | Name, contact details, address, date of birth, SIA licence number and expiry, right-to-work check, emergency contact, shifts worked, hours | To deploy you lawfully, pay you, and meet SIA and right-to-work duties | Contract and legal obligation | Duration of engagement, then 3 years (right-to-work records 2 years after the engagement ends) |
| Applicants | Name, contact details, licence, experience | To consider your application | Steps before a contract | 6 months, unless you ask us to keep it |
| Portal users | Login email, password (hashed), sign-in times | To secure your account | Contract | While the account exists |
We do not sell personal data and we do not use it for marketing. We do not profile anyone.
Incident reports
Officers write up incidents that happen on a shift (for example a refusal of entry, an ejection or a medical call). A report may describe members of the public without naming them. Reports are shared with the client for that venue, kept for 3 years, and disclosed to the police or a licensing authority when they have a lawful basis to ask.
Who we share data with
- The client whose venue an officer is working (officer name, photo, licence number and expiry, shift times, incident reports)
- Our hosting and email providers, who process data on our instructions
- The Security Industry Authority, the police, HMRC or a court where the law requires it
We do not transfer data outside the UK except where a provider does so under UK-approved safeguards.
Cookies
This site sets a session cookie only when you sign in to the Cover Board or the officer portal. We do not use analytics or advertising cookies, so there is no cookie banner. See the cookies page.
Your rights
You can ask for a copy of your data, ask us to correct or delete it, object to or restrict processing, and complain to the Information Commissioner's Office (ico.org.uk, 0303 123 1113). Email info@llsprotection.co.uk — we answer within one month.
Changes
This policy was last updated on 30 August 2026.